Privacy Policy

Thread + Seed is committed to protecting your privacy. The information you provide us during checkout is used to process orders and to assist us in delivering administration type emails.  Thread + Seed utilizes every available technology to ensure that your confidential information remains secure.

Thread + Seed holds your email address in strictest confidence.  We do not sell, give away, or otherwise distribute your address to any third party.  Users cannot opt out of administrative type emails such as order confirmation messages.  When you place an order, we'll ask you for your name, email address, mailing address, billing address, and credit card number with expiration date.  This information allows us to process and fulfill your order and to notify you of your order status.

Thread + Seed uses your purchasing information for the purpose of providing you a more efficient and enjoyable shopping experience. We consider the information you share with us to be personal and confidential.  We do not sell, trade, or rent any of your personal information to others.
 
Thread + Seed releases personal account information, in good faith, when such release is believed to be reasonably necessary.  This includes situations in complying with the law; enforcing or applying the terms of any of our user agreements; or protecting the rights, property and safety of Thread + Seed, our customers, or affected third parties.

By using our website, you consent to the collection and use of this information by Thread + Seed.  If we amend our Privacy Policy, we will immediately post the changes on this page so that you are always aware of what information we gather, how we use it, and under what circumstances we disclose it.  We suggest that you check this page on occasion to keep up with the most current policies.

Thank you for shopping with Thread + Seed!

Our Privacy Policy
By subscribing to our mailing and SMS list, you agree to receive periodic emails and text messages from Thread + Seed regarding our products, services, and other promotional content. You can withdraw your consent to receive marketing communications at any time by clicking the unsubscribe link in our emails or replying STOP to our texts.

Thread + Seed respects your privacy. We do not share, sell, or lease personal information about you to any third-parties for their marketing use. We will only use your information in accordance with our Privacy Policy, which explains how we process personal data and comply with the California Consumer Privacy Act (CCPA).

For any questions or concerns regarding our use of your personal data, please contact us at support@threadandseed.com.

Your rights under the California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

How to opt out
While Thread + Seed has no intention of selling your information, you can utilize the link below to assure your data is no longer utilized.
Do not sell my personal information

We offer returns for online orders within 30 days. All returns must meet the following requirements.

- Mailed back within 30 days of receiving your order.

- Must be unused, undamaged, and with all tags attached.

*customer responsible for shipping fees unless it is a manufacturer's defect.

Non-Returnable Items
Face Masks, Swimwear, Undergarments, Artwork, Plants, Stationary, Sale or Discounted Items, Shoes, Special Order Items, Used or Worn Merchandise, Items with No tags Attached, Items Purchased In-store.

Please note: If there is a manufacturer's defect, we will make an exception.

For all support matters you can email us at support@threadandseed.com.